Professional Audio Services
916-601-7089

Family Films? Family Video? Slides? Photos?

Tips for Transfers

At Studio42, we do not judge. You bring it to us, we transfer it.

Section 1: Film

  • We can not edit out the bad parts. We did not live your memories, so we have no way of judging what is good and what is bad. If you would like, you can have time scheduled for editing. We can edit out parts that are unviewable and/or obvious things like nudity if you make such requests. Other than that, we do not make judgement calls. We can schedule you to be on-site and aid in the editing of your films and videos. You determine what parts you don't want, and we make those parts vanish.
  • We are watching your film to check for problems like focus issues, quality issues, bad film sections, breaks, dirt/dust issues and other damages. We are not actively watching your film for content matter.
  • Leave your leaders on the film. Unless specified, we will end up having to add leader, which adds cost to your transfer job.
  • If you did not splice things properly, it will cause problems. We will have to replace your bad splices with proper slices. This adds cost to your transfer job. The usage of proper materials as well as the proper use of proper materials is essential to ensure good splices.
  • Label your film. Put the film in the order you want it to appear. If you do not, it will appear in whatever order we transfer the film into the computer. We will not check things like "so and so is getting older so you'll know the order". I won't know the order unless you state it.
  • Properly store your films, photos, slides, and recordings in a relatively cool and somewhat dry environment in their original cans or cases. Improperly stored items can deteriorate and fade. These things can not be fixed. Warped films can not be fixed and will run rough through the projector.
  • Broken sprocket holes can be fixed, but it takes time to find. Using press tapes, we can fix this at added cost to your transfer job.
  • Time Guides for 8mm and Super8 at 18fps(frames per second):
    • 3" reel (50 feet) 2-3 minutes
    • 4" reel (100 feet) 5-6 minutes
    • 5" reel (200 feet) 12-14 minutes
    • 6" reel (300 feet) 19-22 minutes
    • 7" reel (400 feet) 26-29 minutes
    • 16mm films are much larger for the same times since those run at 24fps. A 12-inch reel generally runs for 30 minutes. Our largest reels are 2000-foot reels, which can handle approximately 60 minutes of 16mm film at 24fps.

      Section 2: Tape(Reel To Reel)

    • Keep your tape stored in a relatively dry and cool environment.
    • Keep your tape stored in its original box or a container intended for tape storage.
    • Tape is a magnetic medium, so keep it away from magnets. Although there is no conclusive evidence that exposure to magnetic fields may damage your tapes, it is still a good idea to keep your tape away from magnets.
    • Tape can fall apart. The magnetic layer can separate from the polyester or mylar backing. This can not be fixed.
    • Tape can degrade over time. It is possible for your tape to experience drop-outs or dirt getting into the tape.

      Section 3: Tape and Cassettes

      This section regards to cassette tapes, as well as video cassette tapes. Basically, anything in an enclosed plastic shell, including VHS.
    • All the tips that apply to reel to reel tapes applies to cassette tapes as well.
    • Keep your tapes away from extreme heat. Heat can melt the shells and could possibly damage the tape. If the shell is damaged, the tape can be moved into a new shell, but at the cost of what it cost for that shell(and tape) and time. This can be quite expensive.

      Section 4: LP and other non-digital discs(33 1/3'rds, 45's, 78's and others)

    • Store your records flat. Warping can be difficult to correct if it can be corrected.
    • Keep your records clean. We recommend that even if your records are kept clean, that you let us clean your records prior to transfer. Cleaning can greatly reduce pops and crackle during capture, which makes computer cleaning take less time.
    • If this is from a record you purchased in a store, see if you can find it on CD. This will be a lot less expensive and possibly sound better than any transfers that are done here.
    • Make sure your discs are labelled, such as speed and if it is outside in or inside out. There are some old record cutting machines that cut from the inside out, which helped keep the discs and cutting needle cleaner during cutting. As a minimum, speed is enough for us to quickly work with. We have specific needles for specific record types, so we do not want to damage a very expensive needle.

      Section 5: Photographs, Slides, Negatives and Documents

    • If you store your 35mm slides in carousels, please leave your slides in carousels to protect them, and keep the carousel with slides in the box the carousel came in.
    • Whenever possible, store your prints, and documents flat. Make sure you protect your these items for transit between some sheets of cardboard.
    • Please ensure your negatives are stored flat and protected from damage. We can not remove scratches from negatives. Make sure you protect your these items for transit.

      Section 6: Frequently Asked Questions

    • Q: Do you provide preview discs?
      A: No. We do not provide preview discs. We have been taken advantage too many times by people and so we no longer provide this service.
    • Q: I want to be involved in the editing process. Can this happen?
      A: Sure. Make an appointment. Please be aware that you will be paying the listed rate for editing for this time period. You will not be doing the actual editing, but will supervise the editing and be making probably all if not most of the decisions.
    • Q: Can I do the transfers myself using your equipment to save money?
      A: No. This ensures my equipment is used properly. Besides, you are paying for having me do this for you, so why not just let me do it? It's going to cost you more for you to use my gear at my place anyways, so just save yourself the money and hassle and let me take care of it for you. Also, I do other work at my facilities that, due to security reasons, I can not let you just hang around unsupervised.
    • Q: I want to have a customized label with a picture. Can you do this?
      A: Sure. Bring in the picture to scan. It's not a big deal.
      Problems with the price? We've had a few problems with customers complaining about pricing, especially when their order is done. We will negotiate pricing, only up to a certain point.
    • Please realize that transfering your tapes, films and records takes up time that I could be doing something else, often for many times more money.
    • Estimates are just that, estimates. Once we get into the project, towards the end it becomes more apparent what the end costs may be. There are times where the prices can be significantly higher due to issues such as repairs.
    • Things like spices and repairs are tasks that can not realistically be undone. These use up time, my resources and my materials. I once had a film that had 20 intentionally bad splices in it that took over 4 hours to discover and fix. Transfering and re-transfering takes time that is billable.
    • Making your CD's and DVD's can be quite a time consuming tasks. Making DVD's can sometimes take 2-5 hours or more per disc, tying up valuable resources that other people wish to rent CPU time on or preventing me from doing additional work.
    • In the event that the client is unwilling to pay a fair and reasonable price, the following policy will apply:
      • You have authorized and instructed us to perform work for you. You are therefore obligated to pay for the time and materials used to perform your transfer order.
      • You will be contacted to negotiate a final price. If we do not accept your final offer, we will issue a Final Demand letter via Registered Mail with Delivery Confirmation and signature. This letter will also specify terms of delivery and associated costs. Once a Final Demand letter has been issued, you no longer have the option for pick-up service, your order must be shipped to you.
      • If you do not pay the amount stated as shown on the Final Demand letter by the deadline listed in the Final Demand Letter, our recourse of action is to file a claim in Small Claims Court.
      • You agree to pay all our court costs.
      • You have 90 days to resolve this situation from the time a agreement is reached or a ruling is made or your media will be destroyed. I simply do not have the space to store your media for an eternity.